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Energy Savings Assistance Program

Reducing Energy Use and Costs

The Energy Savings Assistance Program was designed to help low-income families – who are more likely to live in older, inefficient homes and be burdened by utility costs – save energy and money. The program provides no-cost home improvements – such as LED lighting, appliances and insulation – to make qualifying customers’ homes more energy-efficient, reducing their monthly utility bills and leading to healthier and more comfortable and safe living environments.

SDG&E has partnered with RHA for over 40 years to support the program’s success. RHA originally served as SDG&E’s principal outreach contractor, providing the program with over 95% of customer enrollments, screening customers for eligibility, assessing households for feasible measures, installing simple measures and providing in-home energy education informed by customers’ energy habits. In 2023, RHA became the program implementer, overseeing the delivery of outreach, home assessments, customer education, measure installation and quality assurance.

Our Results

0,855

Low-income customers served in 2023

0,891

kWh saved in 2023

0,487

Therms saved in 2023

Program

Activities

  • Conduct outreach calls to customer leads and field inquiries through multi-lingual call center
  • Provide in-home energy assessments and install measures providing customers basic energy savings, such as LED lightbulbs, energy-saver showerheads and smart thermostats
  • Educate customers on their energy habits and how to implement energy-saving behaviors
  • Manage six subcontractors with over 60 employees installing measures providing customers with deeper energy savings, such as weatherstripping, insulation and window replacement
  • Perform post-installation inspections and surveys to ensure quality, safe work and customer satisfaction