Electrifying appliances and making home repairs creates a more comfortable and healthier home and reduces utility bills. However, for low-income customers, the cost and complexity of these projects pose a significant barrier. 

In 2021, PCE launched a turnkey service to provide no-cost home repairs and upgrades, energy efficiency and electrification measures to low-income customers to address this barrier. The program focused on customers with critical home needs and addressed the funding gap between existing offerings for low-income customers and PCE’s desire to help low-income customers electrify their homes. RHA administered and implemented the program, including contractor recruitment and management, outreach, installation management, and quality assurance.