Fatima is a versatile program manager with over 10 years of experience managing and coordinating programs. She oversees the administrative operations for the Southern Multifamily Energy Savings program, which provides energy efficiency retrofits to low-income multifamily customers throughout Southern California.

She possesses critical expertise in program operations, administrative best practices, and customer service and support. Fatima’s leadership skills, practical expertise and attention to detail allow her to manage and motivate administrative staff to track and report program progress accurately, provide positive customer experiences and achieve goals effectively.

Fatima holds a B.A. in Psychology from California State Polytechnic University, Pomona.